MARKETOPIA STUDIOS / PRIVACY NOTICE

Your production.
Your information.

Updated 3 November 2026. This notice explains how Marketopia uses information submitted through its equipment-rental service.

What we collect

Your name, contact number, email, company, project brief, shoot dates and location, selected equipment, quote acceptance and payment records. If you choose to upload a transfer receipt, it is kept privately for payment verification. Do not include unnecessary personal information in the brief or receipt.

Why we use it

To review availability, prepare your quote, arrange the required technicians, contact you about your production, record your agreement, verify payments and administer the rental. Submitting a request does not subscribe you to marketing.

Who can access it

Authorized Marketopia staff use the administration area to manage requests and payments. The service uses hosted database and private file storage. If online card payments are activated and you choose that method, your billing details and the approved total are sent to Paymob. You enter card details on Paymob’s hosted checkout; this website does not collect or store full card details.

Your private request link

The link to your request contains a private access key. Anyone with that link can view the request and act on its checkout. Keep it private. The browser may save your draft, current request and access link on this device so you can continue. Use a private device and clear browser storage on shared devices.

Crew network profiles

The separate crew framework and privacy details cover professional applications, portfolios, portraits, private identity-document uploads, rate acknowledgments, availability and project invitations. These are accessible to the account holder and authorized Marketopia staff. Identity documents are not part of public profiles or invitation messages, and are not used for automated face or identity matching.

Questions and requests

For access, correction, deletion requests or questions about record retention, contact info@marketopia.co. Some booking and payment records may need to be retained for accounting or legal obligations. Contact Marketopia if you believe a private request link was exposed.